Success story | Improvement of product development processes for a rolling stock manufacturer
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Patrick Sage
Partner / France
Toulouse
Improvement of product development processes for a rolling stock manufacturer
CHALLENGES
As sometimes experienced by companies when developing complex products, an international rolling stock manufacturer was dealing with some performance issues. On some strategic projects, they were experiencing up to a 40% gap with the initial project schedule and up to a 20% gap with the initial project cost baseline.
They needed support in understanding the performance deterioration root causes, identifying improvement levers, and defining a realistic implementation roadmap and delivery targets.
SOLUTIONS
To secure improvements, a 5 steps approach was set up:
Implement a multi-project procurement policy
Overhaul the development process, including the parallelization and frontloading of tasks
Review the configuration management process evaluation criteria for prioritizing changes
Implement an extended enterprise concept including co-engineering sequences with suppliers
Animate of hothousing sequences and design war-rooms
KEY DELIVERABLES
Projects’ performance baseline
Product development process overhaul
Resources efficiency analysis
Performance improvement roadmap
CUSTOMER BENEFITS
60+ stakeholders, from 5 functions, aligned on non-performance root causes