Success story | Fostering the appropriation of a new artwork and packaging management solution
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Laurence Massat
Partner / France
Toulouse
Fostering the appropriation of a new artwork and packaging management solution
CHALLENGE
A leading pharmaceutical company was launching a transformation project to optimize its artwork and packaging management process.
This transformation included the implementation of a new IT tool but above all encompasses the operating model, more efficient ways of working, and new roles.
The challenge was to secure buy-in and effective deployment for more than 150 people, located on several sites.
SOLUTIONS
CYLAD first supported the company in driving the transformation and setting up the new target processes.
To secure the transformation and ensure lasting results, we then designed and implemented a comprehensive change management strategy:
Building stakeholders mapping and impact analysis
Defining and implementing efficient change levers, adapted to the project’s stakes
Securing the buy-in of middle management with regular alignment seminars
Providing information on expected benefits and impacts through regular newsletters and testimonies
Elaborating a training plan and associated material combining information sessions, practical modules, e[1]learning sessions,adapted to users’ needs
Measuring change management efficiency and adjusting actions accordingly
KEY DELIVERABLES
Change management plan
Monthly newsletters and adherence survey
Training plan, material and sessions
CUSTOMER BENEFITS
+150 people involved in this transversal transformation
+80% buy-in of users and managers all along project