Change Management & Leadership

As companies need to transform at a frequency and pace never experienced before, managing change has become an even more important step to deliver the expected results and secure them in the long term.
At CYLAD, we believe people are the cornerstone of every transformation and that addressing human factors is mandatory to “make it happen”.It is the reason why Change Management is a building block of every CYLAD’s mission, whether it is part of the initial request or not.

We help secure buy-in and support individuals to successfully engage in a change process. We address all the Change Management dimensions through an empathic, structured, content-driven, paced, and collaborative approach:

Engage and align stakeholders toward change
Define and implement a holistic change strategy
Set up a communication strategy
Elaborate skills development plan through training and coaching

What we offer

A COMPREHENSIVE CHANGE MANAGEMENT STRATEGY TO SECURE EFFECTIVE AND SUSTAINABLE SHIFT IN PEOPLE BEHAVIOR

CYLAD supports its clients with a proven Change Management process, from strategy definition to implementation, while securing a sustainable impact.
We demonstrate the ability to engage all stakeholders from Top management, middle management, and operational teams across all company functions.

We address the 6 following key dimensions
and associated levers

1 – A W A R E N E S S

The stakeholders have to understand the purpose of the change, why it is important for the company and what needs to be modified in their day-to-day activities.

Examples of levers:

Explain rationale for change
Create change urgency
Communicate on future state

2 – D E C I S I O N

Change requires both an individual and a collective commitment. To secure a sustainable transformation it is key to ensure that individually, all the stakeholders are engaging in the change process.

Examples of levers:

Consider people individually and identify impacts
Formalize “What’s in it for me”
Create opportunity to engage people

3 – K N O W L E D G E

The teams need to understand how the desired change will impacts the organization, know what is expected from them, and that they have the right skills and knowledge to work efficiently.

Examples of levers:

Formalize new referentials
Identify training needs and organize the training sessions
Support operational implementation

4 – C O N S I S T E N C Y

The company processes, methods and tools have to be aligned with the target objectives.

Examples of levers:

Align corporate processes and future state
Secure IT and tools are consistent with needs
Involve HR

5 – L E A D E R S H I P

The evolution of people’s behaviors is generally fostered by emulation. In other words, people will change their mindset or ways of working if they see managers embody the changes first or if they realize that some changes are already in place with positive impacts.

Examples of levers:

Involve sponsors, develop communities
Communicate on success
Mesure progress and impacts

6 – P E R E N N I T Y

Changes implemented need to be embedded into the company’s operating model and into every processes

Examples of levers:

Anchor new practices
Initiate continuous improvement

Client feedback

"CYLAD approach enabled engagement of all stakeholders, even with divergent objectives, in the targeted organization and ways of working."

Transformation officer, Pharmaceutical Company

Our assets

A CERTIFIED TEAM
Several of our team members are certified PROSCI Change Practitioners bringing a proven, people-focused, and agile approach on each change management projects.

AN APPROACH BASED ON BEST-IN CLASS ACADEMIC STANDARD
We have built our convictions and approach on Change Management on the major academic standards. We have analyzed and digest them to be able to extract the concepts, insights and tools that would help your company to implement change.

SUCCESSFUL EXPERIENCES IN PARTNERSHIP WITH CHANGE PURE PLAYERS
We know how to use innovative change management tools and how to interact with cartoonists, smart collab teams, graphic facilitators, certified coaches, communication agencies, etc. Always driven by the content and integrated in global change roadmap, these are powerful to create momentum and engage teams.