Success story | Definition and implementation of an integrated multi-functions resource management in the transportation sector

Definition and implementation of an integrated multi-functions resource management in the transportation sector

CHALLENGE

Following its merger and integration with another major rolling stock manufacturer, our client was facing 3 main challenges:

• the rapid growth in staff numbers, from 500 to 2,000 employees
• a lack of harmonised processes for labour resource planning and allocation
• no automated tools for labour management, relying solely on manual budgeting

SOLUTION

1. Diagnostic and benchmarking: Analyse existing processes and business needs, conduct stakeholder interviews, and benchmarke resource management tools for tailored recommendations.
2. Process and governance design: Defined processes for workforce capacity review, workload estimation, and capacity allocation.
3. Custom IT solution: Developed a tailored IT solution for process management, incorporating inputs from legacy systems and featuring live capacity vs. demand visualization.
4. Implementation and testing: comprehensive testing, including UAT, and implemented the IT solution.
5. Training and support: training, workshops, and hands-on support to facilitate adoption

KEY DELIVERABLES

• Benchmark on resource management tools

• Tailored IT solution for process management

• Process, user & technical guide

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