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Success story | Definition and implementation of an integrated multi-functions resource management in the transportation sector

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Olivier Paget

Partner / France

Paris

Definition and implementation of an integrated multi-functions resource management in the transportation sector

 

CHALLENGE

Following its merger and integration with another major rolling stock manufacturer, our client was facing 3 main challenges:

  • the rapid growth in staff numbers, from 500 to 2,000 employees
  • a lack of harmonised processes for labour resource planning and allocation
  • no automated tools for labour management, relying solely on manual budgeting

 

SOLUTION

  1. Diagnostic and benchmarking: Analyse existing processes and business needs, conduct stakeholder interviews, and benchmarke resource management tools for tailored recommendations.
  2. Process and governance design: Defined processes for workforce capacity review, workload estimation, and capacity allocation.
  3. Custom IT solution: Developed a tailored IT solution for process management, incorporating inputs from legacy systems and featuring live capacity vs. demand visualization.
  4. Implementation and testing: comprehensive testing, including UAT, and implemented the IT solution.
  5. Training and support: training, workshops, and hands-on support to facilitate adoption

 

KEY DELIVERABLES

  • Benchmark on resource management tools

  • Tailored IT solution for process management

  • Process, user & technical guide

 

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