Success Story I Optimize technical change request process

Optimize technical change request process

CHALLENGES

Before reaching serial maturity, railway vehicles are subject to a significant wave of technical modifications discovered during start of production, testing and validation phases.

In the context of tight planning, the challenge is “how to organize all these additional tasks and to secure on time and on quality deliveries? (under control configuration)”

SOLUTIONS

To optimize the change request process, we supported our client in :

• Improving the efficiency of the change process by streamlining it

• Ensuring a quick implementation of the modification on production with a control on the applied configuration

• Providing more visibility to all functions on the level of priority and criticality of each modification with a line of balance tool

• Reinforcing the role of each function in the change process

KEY DELIVERABLES

• Implemented streamlined process
• Implemented a new project governance
• Criticality and prioritization tool implementation