Success story | Rebalancing client/supplier relationship through demand management for a Parts Supplier
Rebalancing client/supplier relationship through demand management for a Parts Supplier
CHALLENGES
Leader in the aerospace market, our client, a parts supplier, was facing a challenge related to demand management. They needed to improve their performance (increase OTD, reduce scrapping and reduce need for stock), despite a poor demand quality from client, while facing an asymmetric relationship.
SOLUTIONS
We developed the tools for continuous measurement of client’s demand quality and compliance to contractual conditions. Through a better and fact-based collaboration with the client, these tools lead to the improvement of the client’s demand quality and the stabilization of the supply chain.
The solutions are powered by unique measures based on the restored memory of the former demands.
KEY DELIVERABLES
- Continuous demand quality measurements: Demand quality analyses for review of compliance to contracts
- External and internal collaboration: Propose optimal need date shift and/or monetary compensation
- Fact-based performance assessment: Analysis of past demand to sort out causes for a performance gap
CUSTOMER BENEFITS
- -20% of late deliveries
- -50% of dead stocks
- Improve OTD performance
